Contact

Get in touch

Have a question about the simulator, your account, or your order? We are happy to help.

Email us at info@prepgenie.uk
We read every message and aim to reply within one to two working days.

What to email us about

  • Questions about how PrepGenie works or which bundle is right for you
  • Trouble signing in or accessing your papers
  • Anything about a purchase or your account
  • A problem with the simulator, so we can put it right

Before you email

Many common questions, from how the simulator differs from PDFs to how the LNAT is structured, are answered on our FAQ. It may be the fastest way to get what you need. If your question is not covered there, email us and we will get back to you.

Ready to practice the LNAT?

Start with a free paper, or pick the bundle that fits your timeline.